The business services sector is transforming the 21st century economy, as companies increasingly rely on key partners to deliver superior performance combined with significant cost savings.

As a large, diverse and rapidly-expanding sector, business services is driven by growth in the domestic and international economy, technological and process innovation, and the increasing prominence of outsourcing and offshoring.

Business services can be essentially local in their delivery – such as equipment rental – or can be delivered by global networks to global clients – such as hedge fund administration.  In either case, the leading players distinguish themselves by building unique operational expertise across a few core areas and using fundamentally new operational approaches to serve customers, deploy technology and drive communication.

The companies partnered by 3i are well-established businesses that work within four broadly-defined sub-sectors:

• Industrials – including a wide range of traditional manufacturers and outsourced industrial service providers.
• Professional services – leveraging intellectual capital to deliver knowledge services that range from consultancy to training.
• Process outsourcing – managing key operational functions for clients to deliver radical improvements in service quality and sharp reductions in cost.
• Technology enabled services – deploying state-of-the-art systems and platforms to bring efficiency and innovation to the heart of clients’ business activities.

3i is an attractive partner for these businesses because of its:

• established track record of investing across the services sector;
• global network which supports the creation of world-wide operators;
• access to experienced industrialists who are able to support entrepreneurial management teams.
  

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