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The retailers we partner apply clear value-adding strategies to achieve profitable growth:
- Direct retailing.
Interflora is a well-established flower delivery brand in the UK. It has transformed its perofmance by learning more about its customers, and offering a service to remind them of key dates (anniversaries, birthdays etc). This has driven great loyalty and repeat sales. In addition it now offers complementary products such as chocolates and champagne to its traditional high quality floral offering.
- Formats capable of roll-out.
Over the years we have supported many retail business that have successfully expanded by rolling out a clear and distinct store concept including Republic and Pets at Home. Recent investments include family apparel retailer Défimode which specializes in smaller French towns. In the UK, women’s fashion retailer Hobbs has consistent success in developing its network of ladies’ fashion stores. Sweden’s Gant has achieved global success through stores selling its unique blend of American casualness and European elegance.
- Operational effectiveness.
In the UK, Early Learning Center is a much-loved brand for children’s educational toys but had scope to increase its profitability through a range of operational measures, including offshoring much of its product sourcing. In Spain, frozen food retailer La Sirena also made a series of operational improvements, building on its market leading position to drive higher returns.
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